Frequently Asked Questions

Find answers to questions commonly asked by our clients. If we haven’t addressed your question or if you have a specific inquiry, contact us at

We pride ourselves in delivering personalized, concierge-level service for all of our clients. Contact us at, so we can discuss your needs and provide you with customized housing options. You will have a dedicated point-of-contact who will guide you throughout the booking, rental agreement, payment and check-in process.

Our homes and apartments are conveniently located in close proximity to business and commercial districts in San Francisco and Los Angeles. We are rapidly expanding and constantly adding housing options in more cities, contact to find out more about our comprehensive offerings.

Length of stay requirements vary by region and property. Contact us at to so we can provide you with the most accurate information about your desired destination.

Our rates are dependent on location, length of stay and time of year. We work closely with our customers on budgets and rates, contact us at to discuss a unique package tailored to your needs. 

We work with individuals and companies of any size who need temporary housing for both leisure and business travel.

We accept checks, ACH, and cashier’s checks.

Oncore Living

315 Montgomery St., 10th Floor 

San Francisco, CA 94104

All of our homes and apartments are move-in ready, fully-furnished, and decorated with modern design touches.

Our homes include all utilities, high-speed Internet, full-sized kitchens, on-site laundry, and all of the housewares and linen that you’ll need during your stay. Each home is fully customizable, ask us about cooking equipment, kitchenware, pet packages, and any other personal touches to help you feel more comfortable in your temporary home. 

Parking amenities vary depending on each property. Let us know in advance if you need parking during your stay.

We offer spacious homes that can accommodate multiple occupants and families.

Most of our apartments and homes accept pets. However, each location has its own pet guidelines. Contact us at to discuss your needs in advance so we can find the best fit for you and your four-legged friends.

Housekeeping is available by request at an additional charge. Contact for more information or to obtain this service.

Your satisfaction is our priority. If you’re not satisfied, contact so we can match you with a home that better suits your needs. 

In the event of an emergency requiring police, fire or medical attention please call 911. 

For all non-life threatening emergencies, such as disruption of utilities, malfunctioning appliance or issues that could potentially could cause damage to property, contact 855-4-ONCORE.

Contact for assistance. Additional fees may be charged to you if a locksmith is required. 

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